Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

  • Using your NHS account (through the NHS website or in the NHS App)
  • Using the GP online system: Emis Patient Access

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

  • Fill out a repeat prescriptions request form – ask at the Reception desk for a repeat prescription form to complete
  • By using the pre-printed request slip, ticking the items required and dropping it into the grey repeat prescription post box in the entrance hallway or in our postbox at the side of the surgery.
  • By post – enclosing a stamped addressed envelope.

We do NOT take repeat prescription requests over the phone.

Non-urgent advice: Notice

Please order medication a minimum of 5 working days before you need it, excluding weekends and Bank Holidays, to enable your request to be processed by both the surgery and your nominated pharmacy.

Collecting your prescription

You can usually collect your prescription from the pharmacy 2 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • On the app or website where you order repeat prescriptions
  • At your GP practice
  • At any pharmacy that accepts repeat prescriptions

Non-urgent advice:

If your repeat prescription request is received by the surgery by 10:30am your prescription will be available within two working days

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

If you would like to speak to someone at the GP surgery about your prescription:

  • Phone our pharmacist after 10am on 01283 790316
  • Fill in our medication query form.

Medication reviews

If you are on regular medication, you will be asked to attend for a medication review with the doctor at least once a year

This date will be printed at the bottom of your repeat prescription slip, so that you can make an appointment to see or speak to the doctor.

Prescription charges

Find out more about prescription charges (

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.