“Talk before you walk” – Access to surgery and appointments

Byhowbeck

“Talk before you walk” – Access to surgery and appointments

Following Coronavirus guidance, and to protect ALL our patients and staff, we are suspending all appointments for pre-booking until further notice.

However, we are still working and continuing to deal with all enquiries as usual via telephone, online services and email.

ALL appointments will be on the day only and will be telephone calls.  A doctor or nurse will call you to assess if you need to be seen.

Please do not queue outside the surgery at 8:15am, but call the surgery for appointments instead. We will arrange for a clinician to call you back.

If you have an appointment booked in the future, we will contact you if we feel your appointment does not require face to face contact.

We are also asking patients to ring the doorbell if they have an appointment. Prescription requests and letters can be put in our letterbox. This is to help manage the number of people coming in and out of the surgery and to support our infection control measures.

If you have or develop a new persistent cough or a high temperature DO NOT come to the surgery and stay at home for 7 days. Members of your household should isolate for 14 days. PLEASE DO NOT COME TO THE GP SURGERY IF YOU HAVE SYMPTOMS.

Updates will be on this website. Thank you for your patience and assistance.

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